Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Warranty

  • Each ticket you submit to the technical assistance staff will be replied to in less than 1 hour. All basic problems are going to be replied to asap. Nonetheless, if the help request you have sent us requires some help from an experienced admin technician, we’ll address the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Professional Customer Assistance Service

  • We will offer you 7 days a week client help by using a super–fast ticket application built into your Control Panel. You can easily write to us at any time about any of the programs that come installed in advance on the virtual server, including the desired Linux OS version, the server administration panel and our in–house made Online Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that is included for free along with your virtual server, you will find an interesting Help section, containing all you need to learn about working with your sites and software packages. We have integrated a wide selection of how to articles and video training that demonstrate the important website supervision tasks in an easy to read fashion.