1 hour ticket response
Fast support is our chief responsibility and this is why we’ve got a team of skilled techs who are ready to offer a rapid answer to any question that you could have. Just submit your customer support ticket from your Online Control Panel and we will get back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute customer support ticket response time.
An Outstanding Customer Support Service
Our support staff members possess immense experience in the Linux hosting business and are qualified enough to provide a rapid answer to your problem. If, however, the issue at hand is not within the competency of a tech support engineer, the tech support ticket will be sent to a developer or system administrator for further investigation.
An Easy–to–Navigate Help Center Section
Incorporated into the Online Control Panel is an easy–to–navigate Help Center section, which offers you various information sources. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and site management articles, watch the how–to video tutorials or take a gaze at the F.A.Q. library.
