Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center section incorporated into your Online Control Panel offers a selection of help articles and regularly asked questions. Aimed at solving any common issue that you may run into, they are contributed by our support team of trained technicians.

  • Top quality support service
  • How–To Videos

  • If you wish to see how a task is executed or how a problem is fixed, rather than just reading about it, then check out our selection of step–by–step video tutorials. They address a lot of different issues and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 client care service and a 60–minute response guarantee. Our seasoned techs will be at your disposal around the clock to answer your queries and to settle any issue that you might possibly encounter. Just submit a tech support ticket from the Help Center section and we will respond to you instantly.